If Your ISP (Internet Service Provider) is Blocking Our Emails

Use a Different Email Address
The immediate solution is to use another email address with an unblocked domain. This change will allow you to receive emails from us. If you don't have another email address with a different domain, you might consider signing up for one at Yahoo! or Hotmail, or sign up for a free caring4animals.com email account.

Contact Your ISP
We encourage you to contact the customer service department of your ISP to request receipt of Constant Contact emails. (Constant Contact is the email service we use to send out our newsletters. They are 100% legitimate and require all of their clients to comply with anti-SPAM laws.)

A letter to your ISP not only relays your dissatisfaction, but also, and most importantly, requests a lift to the block. Below is a sample letter you can send to your ISP - and please also forward the complaint ticket number from the ISP to [email protected]:


To: ISP Customer Support
Subject: Remove Constant Contact Block

Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you have a blacklist in place to protect customers like myself from unsolicited email; however, this blacklist has made it impossible for me to receive newsletters, announcements, and promotions that I have subscribed to receive. I value these communications and would like to receive them using this email address.

The sender of these emails uses an email marketing service called Constant Contact. Constant Contact is not an open relay and has extremely strict anti-spam policies in place. Because you block emails from Constant Contact I am unable to receive these communications.

I ask that you add Constant Contact to your white list. For further information about Constant Contact you may contact the Ops team at Constant Contact - 781.472.8103 or [email protected].

IP addresses for your Network Department
mailface.roving.com 63.251.135.75
ccm01.roving.com 63.251.135.74
ccm09.roving.com 63.251.135.115
ccm06.roving.com 63.251.135.98
ccm07.roving.com 63.251.135.103
ccm08.roving.com 63.251.135.109
ccm02.roving.com 66.151.184.35
ccm03.roving.com 66.151.184.36
ccm04.roving.com 66.151.184.37
ccm05.roving.com 66.151.184.38
c1.confirmedcc.com 64.95.77.162
c2.confirmedcc.com 64.95.77.163
c3.confirmedcc.com 64.95.77.164
outb1.roving.com 63.251.135.94
outs1.roving.com 63.251.135.95
c11.confirmedcc.com 64.95.77.166
c21.confirmedcc.com 64.95.77.167
c31.confirmedcc.com 64.95.77.168
outbb.roving.com 63.251.135.96
outsb.roving.com 63.251.135.97
- To be notified of changes send email to
[email protected]

Please contact me when this problem has been resolved.

Sincerely,
XXXXXX



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